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reengineering for corporation 
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| ÃËÑÊ˹ѧÊ×Í 088730687X |
| Êӹѡ¾ÔÁ¾ì HarperBusiness |
| â´Â michael hammer & james champy |
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a note to the reader
introduction
1.the crisis that will not go away
2.reengineering - the path to change
3.rethinking business process
4.the new world of work
5.the enabling role of information rechnology
6.who will reengineer?
7.the hunt of reengineering opportunities
8.the experience of process reddesign
9.embarking on reengineering
10.one company's experience - hallmark
11.one company's experience - taco bell
12.one company's experience - capital holding
13.one company's experience - bell atlantic
14.succeeding at reengineering
epilogue
question that readers ask most
index |
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